Administration & Organisation

☐ Administrative support and secretarial services
☐ Calendar, appointment, and travel management
☐ Email and correspondence management
☐ Document management, filing, and archiving
☐ Data entry and database maintenance

 Bookkeeping Support & Business Administration

☐ Quotations, invoicing, and customer payment follow-ups
☐ Expense reports and bank reconciliations
☐ Monitoring customer and supplier payments
☐ Preparing accounting documents for the accountant

 Human Resources

☐ Tracking working hours and leave requests
☐ Preparing payroll variable data (timesheets, bonuses, overtime, etc.)
☐ HR administration and personnel records management

 Customer Service

☐ Customer support in French and English
☐ Managing customer inquiries and customer retention
☐ Complaint handling and administrative support

 Communication & Marketing

☐ Social media management (LinkedIn, Facebook, Instagram)
☐ Content creation, newsletters, and communication materials
☐ Community management and online presence management
☐ WordPress website creation and maintenance

 Coordination & Business Support

☐ Project coordination and activity tracking
☐ Event planning and logistics management
☐ Web research and competitive analysis
☐ French ↔ English translation and bilingual support

 Presentations & Professional Documents

☐ Creating presentations (PowerPoint, Canva, Google Slides)
☐ Creating professional reports and business documents
☐ Document formatting and training materials design
☐ Creating customised templates and document layouts